Shipping policy / All sales are final / Refund policy

All sales are final. We accept returns for exchange or return ONLY for items damage during transit.

To be eligible for a refund or exchange, you must first call us at 760.464.0088 or email us at andecorusa@gmail.com within 7 days of receiving the artwork to alert us of the damage and receive instructions on how to return the piece at no cost. Upon receipt of the damage item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item including shipping cost.

To complete your return, we require a receipt or proof of purchase.

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking and shipping carrier information for the customer to investigate.

​